Returns, Refunds & Exchanges

At SOUTH, we value your satisfaction and want to ensure you're happy with every purchase. Please read our policy carefully before placing your order.

❌ Refunds

We do not offer refunds on any purchases. All sales are final.

 🔁 Returns

We currently do not accept returns. Please double-check sizes, colors, and product descriptions before placing your order.

🔄 Exchanges

We offer exchanges only, and under the following conditions:

•  You must request an exchange within 24 hours of receiving your item.
  
•  The item must be unworn, unused, and in its original condition with tags intact.
  
• Exchanges are subject to availability of the requested size or item.

To request an exchange, please contact us via email or WhatsApp with the following details:

•  Your order number
  
• Item(s) you'd like to exchange
  
•  Reason for the exchange
  
•  Photo of the item received (if necessary)

Customers are responsible for any delivery fees associated with the exchange process.

 📌 Note:

We reserve the right to deny exchanges if the item appears worn, damaged, or returned outside the 24-hour window.